Here are a few helpful tips when taking assessments:
 

1. Use a reliable, fast internet connection. Pages may take longer to load using a slower connection wasting valuable time if the assessment you are taking is timed.
 

2. When taking an assessment close all other programs running on the computer. DO NOT check your email, use Facebook, or chat during a test. Having multiple programs running can cause unforeseen problems TRACS cannot be responsible for.
 

3. When taking an assessment DO NOT have multiple internet browser windows open. Having multiple browser windows open has been shown to cause issues with assessments.
 

4. Use an approved browser for TRACS.
 

Windows users should use:

Firefox 3 or higher

Internet Explorer 7 or higher
 

MAC users should use:

Firefox 3 or higher
 

5. Watch the due date and time along with the assessment test time. If your instructor set the due date and time for your assessment to be 11 am and has given you 1 hour to submit the assessment once you’ve started it, DO NOT start the assessment at 10:30 am and think that you have an hour to finish the test.
 

6. If you experience any issues while taking an assessment send an email to your instructor and TRACS IMMEDIATELY! Our email address is tracs@txstate.edu
 

 

For questions, contact ETC Support at 245.5566.  You can also email us at tracs@txstate.edu

For the TRACS website home page, go to: http://tracs.txstate.edu/portal/login

If your login fails and you need help with your Net ID or password, contact ITAC at 245.4822.